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- Batch timings
- To be announced
- Learning mode
- Online and classroom
- Prerequisites
- Basic computer and English communication skills
- Duration
- To be announced
- Course fee
- On enquiry — ask us
What you will be able to do
- Explain how brokers, shippers, carriers and dispatchers fit together
- Source and qualify carriers, and build shipper relationships
- Price freight and calculate gross margin with confidence
- Run credit checks and manage payment risk
- Coordinate loads and documentation inside a TMS
Course modules
9 modules. Compliance and authority topics are introductory training. Verify current requirements against official FMCSA guidance before acting on them.
- What is freight brokerage?
- Shippers, brokers, carriers and dispatchers
- Freight brokerage business models
- Broker workflow and responsibilities
- Overview of USA freight operations
- Brokerage authority concepts
- DOT and FMCSA overview
- Broker bond and insurance concepts
- Carrier and broker documentation
- W-9 and onboarding documents
- Compliance verification workflow
- Finding potential shippers
- Building shipper relationships
- Carrier sourcing
- Carrier qualification and onboarding
- Professional email and phone communication
- Maintaining contact records
- Understanding freight rates
- Lane and market considerations
- Carrier rate negotiation
- Shipper pricing fundamentals
- Gross margin calculations
- Documenting rate agreements
- Load requirements and carrier matching
- Pickup and delivery scheduling
- Tracking and status updates
- Handling delays and exceptions
- Customer communication
- Shipment completion workflows
- Understanding broker credit checks
- Payment terms and credit limits
- Reviewing available business information
- Identifying documentation gaps
- Escalation and risk review workflows
- Rate confirmations
- Bills of lading and proof of delivery
- Invoices and supporting documents
- Accounts receivable and payable concepts
- Payment terms and follow-up
- Record keeping
- Load creation and management
- Broker and carrier records
- Shipment tracking
- Documents and status updates
- Reports and operational dashboards
- Practical brokerage scenarios
- Car-hauling industry overview
- Vehicle transport equipment
- Vehicle and shipment details
- Dispatch and coordination basics
- Documentation and delivery confirmation
- Car-hauling workflow exercises
Online and classroom
Beginner to intermediate
Live project work
Batch dates, duration, fees and seat availability change through the year — ask us for the current schedule.
Ask about Freight Brokerage Course
Send us your background and we will reply with the schedule, fees and what the first week looks like.
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